Hygiene Policy

The safety of Titik Dua guests and team-members is our top priority. In response to COVID-19, we have introduced enhanced safety measures to maintain a safe environment.

Check-in

  • Please note that we have implemented temperature screening for all guests, visitors, team-members, and associates entering the hotel
  • Mandatory face masks and gloves for our team-members
  • Hand sanitizer for guest use
  • Quick check-in progress direct to the room
  • Disinfection of key cards
  • Sanitization of counter and table surfaces
  • Sanitization of stationeries after every guest use
  • Sanitization of guests’ luggages before sending it to their guest rooms
  • Virtual or online payment method for all financial transactions

In-room

  • Sanitization of high-touch areas using high-grade disinfectant
  • Increased frequency of cleaning air filters
  • Complimentary hand sanitizers, alcohol wipes, and face masks upon request / provided in your amenities

Operations

  • 24hr staff standby as limited staff standby all communication are maintained through WhatsApp
  • Reduced operating hours for all hotel outlets
  • One-time room cleaning service only, other services available upon request
  • Mandatory face masks for our team-members in public areas
  • Sanitization of chairs and table surfaces
  • Safety pool regulations applied